Diversity, Equity & Inclusion We recognize that our extremely diverse workforce adds richness and brilliance to our capabilities as an organization and we continue to evolve to bring about change that we can all be proud of. Our DEI program includes targeted talent strategies, delivering solutions that reflect the diversity of our employees & community, and modeling corporate citizenship behavior. We are committed to building a diverse company with inclusive cultures through principles of fairness, respect, and inclusion in everything we do. This is how our DEI efforts reinforces our values. We believe in servant leadership: We are here to serve the best interests of our diverse staff, clients, partners and communities. We promote a greater understanding and respect for diversity We are results & data driven: Data driven decision-making drives our success. Similarly, our DEI initiatives include success measures built into it through the lens of a Balanced Scorecard. We will learn, grow, adapt and share. We operate with integrity and a sense of partnership: Incorporating diversity of thought and ideas of all stakeholders (workers, clients and partners) to deliver business solutions. We encourage teamwork and employee participation, permitting the representation of all groups and employee perspectives. We develop entrepreneurially minded people: For sustainable growth and prosperity, we foster an environment where best practices can be brought forward by anyone in the organization, debated and incorporated. We require respectful communication and cooperation between all employees. We challenge the status quo and redefine standards: We pave the path for our people to activate their talents to their full potential through fair and equitable access to opportunities and resources for professional development. We persevere: We are committed to our people, our partners and our community. We will remain steadfast in our DEI initiatives, and adapt as required of us. Key Goals Our Action Plan serves as our strategic roadmap that guides our decisions, priorities and actions. Our goals may evolve as we learn and adapt but our Purpose, Values and Commitments remain firm! Establish and monitor employee demographics and profiles to focus our efforts in engaging underrepresented groups and for the maintenance of pay equity principles. Attract, Hire & Develop talent in underrepresented segments through targeted strategies. Establish a Diversity Council with the mandate to monitor DEI initiatives and identify barriers and environmental factors that might negatively affect access and success in career advancement for impacted groups and work towards removing those barriers Empower through awareness, knowledge and training. Share resources and support Employee Network Groups to assist team members navigate lived experiences. land acknowledgement Globalfaces Direct, headquartered in North York in the City of Toronto acknowledges that we are on the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. In the spirit of reconciliation, and through recognizing the land on which we gather, we serve to honour Indigenous histories, worldviews, and cultures. Globalfaces is committed to building positive relationships with Indigenous peoples, the wider community it serves, and the environment.