Our industry leading customer acquisition representatives specialize in outbound acquisition, lead generation, retention, stewardship and welcome calls.
GFD’s specialized Outbound team agents follow the same training methodologies as our face-to-face fundraising representatives. We ensure that our representatives maintain exceptionally smart dial rates that can cater to and complement any distinct campaign requirement. Our goal is to encourage ongoing support for our clients’ charities and their causes.
Globalfaces Direct Outbound Telemarketing (OBTM) support services include:
-100% of all call recordings are stored for a period of 6 months and are available upon request
-Data process remains identical to door-to-door processes for a seamless integration.
-Stewardship in the form of confirmation emails and welcome calls.
-Upgrade capability by calling potential donors and converting them into monthly donors.
-Upgrade capability by calling lapsed or OTG donors and converting them into monthly donors.