ABOUT US

At Globalfaces Direct, we believe in helping charities achieve their campaign goals. Our superior face-to-face fundraising services bring results that are worth sharing — even in real time — to help further your campaign, further your cause. The core competency of Globalfaces is acquiring monthly sustainer donors on behalf of its non-profit clients through door-to-door (D2D) marketing engagements. GFD believes that face-to-face fundraising, and specifically D2D, is the most scalable and effective form of acquiring sustainable, long-term donors for its partners.

Door-to door fundraising represents approximately 90% of GFD’s field resources and it is the company’s core competency. With over 1000 field agents connecting with over 100,000 potential donors per day, this combination has proven to provide successful results and is the backbone of what we do at Globalfaces.
We believe in connecting with donors on a personal level. We hire, train and deploy our fundraisers around the world. We have a vast network of field agents, who become brand ambassadors for your  charity, and champions for your cause. We are out there on sidewalks, at events, shopping malls or at doorsteps, connecting with people and inspiring them to give. And they do. In fact, many of them convert into long-term monthly donors.

How? After we meet face-to-face, we continue to interact with donors in personalized ways. The Globalfaces campaign support team is dedicated to providing an exceptional service that pertains to addressing the day-to-day needs of our clients. We understand that every client has different needs, and that is why we ensure that each of our clients have a dedicated Client Services Manager committed to their campaign. The Client Services Manager is accountable for most of the day-to-day activities on the campaign and is aware of all of the moving pieces in order to be effective in managing client expectations and deliverable.

Unlike any other face-to-face fundraising provider, we offer you a chance to evaluate our services. We kick off a good relationship by not requiring a long-term commitment upfront. We think unfair contracts of any kind have no place in this industry.

Before we begin, we test a small sample. If we fail to satisfy your fundraising needs in any way, you’re free to choose another provider.

GFD D2D graphic
  • Higher average age
  • Home ownership
  • Higher average gift
  • Geo-targeting capabilities
  • Real-time data

Repeatable impression metrics (100 doors knocked, 55 doors opened, 20 potential donor presentation, 1-3 donors acquired)

Five Reasons to partner with Globalfaces direct

paper plane icon

     
     Dedicated Fundraisers

Acquire more long-term monthly donors with Globalfaces Direct. We hire and deploy only the most qualified face-to-face fundraising services agents. These fundraisers reach more than 60,000 people per day.

data icon

     
     Transparent Process

 Hire a fundraising team   that you can trust. We provide real-time data, including cancellation rates. Our work is  backed by a solid guarantee. If we don’t a key target, we apply a money-back guarantee.

technology icon

    
   Streamline Technology

Custom software, innovative solutions and streamlined processes combine to revolutionize door-to-door fundraising services. We’ll provide a truly integrated campaign with real-time insights at your fingertips.
 

Face to Face Fundraising software

    
     Fundraising Credibility

Evaluate our expertise by testing a small sample—without requiring long-term commitment upfront. If we ever fail to meet your goals, you’re free to choose another face-to-face fundraising services provider.

team icon

          Experienced Team 

The GFD campaign support team is committed to            providing an exceptional  service that pertains to        managing GFD’s relationship with your  organization.

OUR HISTORY

Globalfaces Direct (GFD) was incorporated in March 2012 as a professional marketing company, focusing strictly on face-to-face (F2F) fundraising.  GFD’s roots stem from its leadership team’s 30 years of working in the D2D industry, and over 20 years in the not-for-profit sector, respectively. It is important to understand that the vast expertise of the management team comes from all aspects of operating a successful professional marketing organization, including field sales, operations, technology and C-Level experience. It is this proven experience at all levels of the organization that has allowed GFD to acquire, secure and renew budgets from some of the largest not-for-profit organizations in the world since its first year of operations.

 

 

gfd history chart

Our Leaders

Naseem SaloojeeChief Executive Officer : Naseem is a seasoned executive and business strategist with deep experience in the social sector. Equally concerned with business growth and social impact, Naseem lives by the motto that businesses can “do well by doing good.”

Prior to assuming the CEO role at Globalfaces, Naseem was the Senior-Vice President of Sales and a member of the executive team at Top Hat, a leading education technology company. In Naseem’s 4 years at Top Hat, he guided the company to ~10X revenue growth, built the industry’s largest inside sales team and helped the company win Techvibes’ Canadian Startup of the Year award and be recognized amongst the fastest growing companies in the country by the Deloitte Fast50 and Profit500.

Previously, Naseem spent a number of years leading consulting teams for McKinsey & Company. With McKinsey, Naseem spent a significant amount of time leading engagements in the public and not-for-profit sectors and was awarded the firm’s prestigious Social Sector Fellowship in economic development, where he worked with foundations, NGOs and government organizations across North America, the Middle East and Africa.

Naseem has an MBA from Harvard Business School and a Bachelor of Commerce degree from Queen’s University.

Matthew DavisonChief Operating Officer : Matt Davison has worked in operations for 20 years and has held senior management positions with many Fortune 500 companies including Sprint Canada and Rogers Communications. Matt’s expertise stems from managing complex call center – BPO environments and handling full scale operations for large field sales teams inclusive of logistics, dispatch and client management. Matt has a proven track record of success in implementation and growth of IBTM, OBTM and Field Sales Campaigns running upwards of 100,000 products per year respectively. Matt’s experience as Director of Campaign Management, Canada for Cydcor for 3 years gave him the direct knowledge and expertise to develop, lead and run all operational activities for Globalfaces since inception.

Michael Arblaster – Chief Financial Officer:

Carolyn SoroVice President, Customer Success: Carolyn Soro leads the Client Service Management team and is responsible for the overall health and success of GFD’s client base.  Carolyn comes to GFD with 8 years of non-profit experience, most recently as Director Direct and Digital Acquisition, at Plan International Canada, one of Canada’s largest non-profit organizations. Previously she held a range of marketing and customer service leadership roles with UNICEF and Bell Canada.

Kenneth LiaoVice President, Technology: Kenneth Liao is an entrepreneurial IT executive with a proven track record in servicing clientele in broad areas of IT. Ken has worked with clients such as KPMG Canada, KPMG International, SickKids – KidsHealth, FlipGive, Mazda Canada and Excelion Technologies.  With 17 years of IT related work experience Ken has a proven track record of success and demonstrated skills in areas such as Project Management, Product Development, Customer Service, and Business Operations. As Technical Director, Ken is responsible for managing a broad IT team focused on providing technology solutions and services to different business units primarily through translating business requirements into technology solutions, Ken ensures that projects are delivered efficiently and effectively and oversees overall IT operations for Globalfaces Direct.

Nicholas FrancisCo-Founder, VP of Development: Nick has been active in Direct Sales/Face-to-Face fundraising for over 12 years with 8 years being in a senior management capacity.  He has led national sales teams and developed campaigns for some of the largest names in both the private and Not-for-Profit sectors, including Rogers Communications, Sick Kids Hospital, and multiple other national brands. Nick’s career started with Cydcor Canada in an entry-level field sales position and over a 7-year tenure was promoted to a senior national consultancy role, developing one of the largest and highest yielding sales team spanning over 5 provinces and managing over 200 agents. During this period, he was responsible for account development while fostering and managing client expectations and growth. This experience has allowed Nick as the Vice President of Development to successfully source, implement, and manage programs across the Globalfaces.

Jordan NottCo-Founder,  VP of Creative Strategy: Jordan is a seasoned sales and marketing professional with over 10 years’ experience in the direct marketing space and 7 years in a senior management capacity.  After graduating from the University of Northern British Columbia with a Bachelor of Commerce degree, Jordan’s career began with a field sales position at Cydcor Canada and soon expanded to a senior national consultancy role with significant responsibilities in campaign development. His extensive experience in both the private and not-for-profit sectors tasked him to develop and grow large field teams with some of Canada’s largest organizations with a focus on telecommunication campaigns such as Shaw Cable and Rogers Cable. He was also an integral part of developing the initial sales and marketing launch for Yak Telecom’s first face-to-face direct sales campaign in Canada. Over the past few year years, Jordan has focused much of his time working in the not-for-profit sector developing some of the largest teams in Western Canada for GFD. With his extensive experience in launching client campaigns, he has taken the role as VP of Creative Strategy for GFD leading the creative development and marketing initiatives for many of our campaigns.

Josh DhanpalBusiness Development Manager: A University of Toronto graduate with a Bachelor’s degree of Business Administration specializing in finance, Josh presented himself as the ideal candidate for his original position as our Client Services Manager. Now having grown into his role as the Manager of Business Development, his focus lies in the expansion of our Canadian roster and advancement into the United States market. His prior experience in working with start-up companies ignited a passion for building something from the ground up. At GlobalFaces, Josh has full-heartedly embraced the opportunity and responsibility that comes along with a career in a budding company.

Our Team

Scott Martin Director, Data and Analytics

Shelly BygnauthDirector of Customer Experience

Brandon RamgolamFinancial Controller

Kayla Hewie Director, Client Services

Paul Baalu Director Call Centre Operations